Shipping and Delivery

myLearingStore Brings You a World-class Learning Experience

As the global environment surrounding Coronavirus (COVID-19) pandemic is constantly changing, at myLearning Media we are endeavouring to maintain business as usual as much as possible. Some customers may notice delays or suspensions of delivery or a temporary increase in delivery charges which is unfortunately unavoidable at this time.

Have you considered purchasing an eBook? Most of our products have eBook alternatives available which can be purchased on this website, and will allow you immediate access to materials and avoid shipping costs and delays.

Digital Products

With an intuitive interface, seamless access to your content and a personalized practice experience, myLearning Media Digital Products are ideal for students and their study needs. Your Digital Products are accessed on our partner's platform myLMS that can be accessed on multiple devices including PC, laptops and mobile phones. 

Our average delivery time is 30 minutes - 1 Hour.

This means when the order is placed and paid, the order will be emailed within 30 minutes - 1 Hour. The status of your order can be tracked in your account. Orders Will be sent via email that includes your UserName, Password and Site Address to access Digital Products.

If to any reason , you have paid and you did not receive a download link . Please use our online chat support service or email us your case , All emails are responded within average 15-30 minutes.

You can view your eBook through the myLMS platform, and download to a mobile or tablet device. We advise that you use Google Chrome when accessing and downloading our eBooks and apps.

Download the mobile app 'myLMS' from the Google Play store or the Apple App store. Providing you have previously accessed your eBooks via the website, you will be able to log in to the app using the same credentials and download your eBooks to your device.

Our app can currently only be used on mobile and tablet devices, and on devices with Android 5 software and higher.

Physical Products

All the products purchased from myLearning Media shall be delivered to you by standard courier services. If in case, the products are wait-listed or pre-ordered, please allow up to a week’s time more other than the standard time for your order to ship.

Someone must be available to sign for delivery at the delivery address you provide. Failure to do so may delay your delivery or result in materials being returned to myLearning Media.

All international deliveries require a local telephone contact number for courier purposes.

Delivery times

For orders placed before 12:00pm on a working day (Monday to Friday, not including Canadian holidays), we estimate delivery to be made in the following time frames from when you receive your order confirmation:

Canada: 3-5 working days

UK & Europe: 5-7 working days

Rest of the World: 7-10 working days

Delivery charges

International: varies according to weight of consignment and delivery location. Contact Us for more information.

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